At Hwlibr, we are committed to providing secure and transparent billing practices. By placing an order on our website, you agree to the following billing terms and conditions.
Payment Methods
We accept the following payment methods:
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Major credit cards (Visa, MasterCard, American Express, Discover)
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Debit cards
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PayPal and other secure online payment options (where available)
All payments are processed securely through trusted payment gateways. We do not store or have access to your full credit card details.
Currency
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All transactions are processed in U.S. Dollars (USD) unless otherwise stated.
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If you are purchasing from outside the United States, your bank or card issuer may charge additional conversion or international transaction fees.
Order Confirmation
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Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase.
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If you do not receive a confirmation email within 24 hours, please contact us at help@hwlibr.com.
Billing Accuracy
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You agree to provide current, complete, and accurate billing and account information for all purchases made at our store.
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Hwlibr reserves the right to refuse or cancel orders if we suspect inaccurate billing information, fraudulent activity, or unauthorized transactions.
Taxes and Duties
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Sales tax will be applied where required by law.
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International orders may be subject to customs duties, import taxes, or fees charged by your country’s customs authority. These charges are the responsibility of the customer.
Refunds and Adjustments
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Refunds, when applicable, will be issued to the original payment method used at checkout.
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Processing times may vary depending on your payment provider but usually take 5–10 business days after we issue the refund.
Unauthorized Transactions
If you notice any unauthorized charges related to Hwlibr, please contact your bank immediately and notify us at help@hwlibr.com so we can assist in resolving the issue.
Contact Us
For any billing-related questions or concerns, please contact our customer support team:
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Email: help@hwlibr.com
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Phone: +1 412-519-4368
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Address: 3052 Mission Square Dr, Fairfax, VA 22031-1113, USA
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Business Hours: Monday – Friday: 9:00 am – 5:00 pm
Saturday – Sunday: Closed